Don’t make assumptions:

This project taught me to never assume the user’s needs: I came into this project thinking that it would be quite straightforward. After all, I do have a background in education! Despite being able to adopt a teachers mindset, however, I quickly realized that my own experience was just one out of million’s. As I interviewed other teachers and conducted usability tests, I found that

Prioritize user testing:

Prioritizing user testing, research, and surveys helped me quickly better understand user behavior and improvements needed for designing an app from the ground up. The most drastic improvements to Edify came from user feedback!

Documentation:

Documenting user feedback, interviews, and changes would have helped me design in a more efficient process. Additionally, having these handy and organized would have greatly reduced the time spent on creating my case study and explaining my design choices.